We build AI assistants that automate entire departments.
Top Features
Conversational AI tailored to your needs
Speaks your language
CodeWell AI assistants can be trained to speak any language in the world.
High Precision Rate > 95%
With our proprietary NLP and NLU technology our assistants can speak and understand any language on a human level.
Understands Dialects and Street talk
The assistants built with Codewell AI are capable of understanding multiple dialects per given language including jargon and street talk.
Multiple languages at the same time
Our assistants can be trained to speak multiple languages at the same time as well as support multiple letterings per given language.
Recognizes context and follow-up questions
CodeWell AI’s proprietary content extraction technology enables our assistants to understand the context of the conversation and be able to answer any follow-up questions that the customers might have.
Offensive language handling
No more [email protected]*K, $#!T, C#%T!.. Based on the context our assistants can calm the user down and get the conversation right on track.
Handles multi-line questions
There are two types of people in the world – those who hit the enter key after asking a question, those who press enter on every second word. Our assistants efficiently understand every customer regardless of his typing style.
Seamless transfer to a human agent
Our assistants can transfer the conversation to a human agent within same conversational window seamlessly. However, this is rarely the case as 99% percent of all conversations are successfully handled by our assistants.
Integration with all of your favorite tools & platforms.
and basically any platform that supports chatbots.
See how
automates 73% of all online interactions with CodeWell AI
Perfect for everyone
With our digital assistants people chat in the same manner they chat with their friends and family, there is no learning curve and because of this, they are equally great for both tech-savvy and non-technical users.
Covering both tech savvy and non-technical users
NATURAL CONVERSATION THROUGH CHAT, SO NO LEARNING CURVE INVOLVED
Fast and easy on-board process
Available round the clock
Customers can be served instantly, at any time of the day, and have the conversation based on their own tempo and agenda.
Available 24/7 for conversation
Serving unlimited number of customers at the same time
No waiting and no unnecessary transfers
AutomateDepartments
We help companies automate entire departments through AI assistants, reducing costs, driving sales up while at the same time improving customer satisfaction.
Direct access to new channels (Facebook,whatsapp,viber ..)
Reducing the cost by automating entire departments with ai
Providing personalized customer experience thus improved customer satisfaction
Driving sales and revenue up by focusing on delivering value
We create Conversational AI assistants not chatbots!
To unlock the potential of the conversational channels chatting with an AI assistant should feel like talking to a real human being. Our assistants can communicate on a human level and automate processes such as sales, care and advice. Think about the perfect human assistant in a form of an AI-representative that can scale on demand and is available 24/7 for your customers.
DIGITAL ASSISTANTS MADE WITH
CodeWell AI Technology
Trained by Data Scientists and AI Engineers
NLP and NLU for any language
Domain-specific knowledge
Multilingual and alphabet support
High precision rate
Natural conversational experience
Seamless fallback to a real agent
Platform/vendor independence
BOT MADE WITH
Bot Builders / Frameworks
Trained manually by the Client
Natural Language Processing limited to English language
Rule-based systems (low level of AI)
Time consuming manual data entry for training
High inaccuracy and misunderstanding
Non-human “Robotic” conversational experience
Predefined set of possible integrations
Limited set of possibilities
We automate customer service and sales departments
Right now, our product is being used in the following industries
Telecom
Banking
Healthcare
eCommerce
Digitalization over years
1970
1982
1999
2012
Today
Personal computers
IVR
WEB APPLICATIONS
Mobile Apps
CONVER. AI
"Many users believe that Slavcho is a real human agent. They trust him and often are asking to speak directly with him when they are calling the Contact Center"
BORCHE GJORGJESKI
Head of Contact Center at
Transform your customer experience
Typically our clients automate 77% of all online interactions with customers, and notice an overall boost in sales of the products and services they offer through the assistant.